If you need urgent help with your mental health right now, you can get in touch with us 24 hours a day.
Adults - 0800 652 2865
Children and young people - 0800 652 2865
Deaf service users please text - 07795 656 226
Newcastle or Gateshead
Adults - 0800 652 2863
Children and young people - 0800 652 2864
Deaf service users please text - 07919 228 548
North Tyneside or Northumberland
Adults - 0800 652 2861
Children and young people - 0800 652 2862
Deaf service users please text - 07887 625 277
South Tyneside or Sunderland
Adults - 0800 652 2867
Children and young people - 0800 652 2868
Deaf service users please text - 07889 036 280
If you or another person have been harmed or are at immediate risk you may require an emergency response, contact 999 and ask for the relevant service.
Who else can I talk to?
If you wish to access one of the Trust’s mental health or disability services, please telephone the service direct. Details can be found in our service directory, or you can contact your GP who can refer you.
Call NHS 111. It’s open 24 hours a day, 365 days a year.
Psychological Wellbeing Services are for adults who are finding it difficult to cope, feel low, anxious or stressed, worried, or are not sleeping properly. You can contact them on the following numbers:
Self help support booklet and card
Hard copies are available from the Patient Information Centre Tel: 0191 246 7288 or email firstname.lastname@example.org
Support booklet and card
Information for referrers
If you’re a GP or another referrer, our Referrers section has more information about access to our services, including lists of appropriate contact details for referrals, as well as mental health education resources.
Suicide Prevention Training
If you are interested in Suicide Prevention please undertake the 20 minutes free e-learning training developed by the Zero Suicide Alliance ‘Suicide – let’s Talk’