Coronavirus (COVID-19)

For health information and advice, read our pages on coronavirus. Learn about the government response to coronavirus on GOV.UK

Need help now?

If you need help with your mental health, here are some of the options available to you.

Urgent help

If you need urgent help with your mental health right now, you can get in touch with us 24 hours a day.


Adults - 0800 652 2865 Children and young people - 0800 652 2865 Deaf service users please text - 07795 656 226

Newcastle or Gateshead

Adults - 0800 652 2863 Children and young people - 0800 652 2864 Deaf service users please text - 07919 228 548

North Tyneside or Northumberland

Adults - 0800 652 2861 Children and young people - 0800 652 2862 Deaf service users please text - 07887 625 277

South Tyneside or Sunderland

Adults - 0800 652 2867 Children and young people - 0800 652 2868 Deaf service users please text - 07889 036 280

If you or another person have been harmed or are at immediate risk you may require an emergency response, contact 999 and ask for the relevant service.


Who else can I talk to?

If you wish to access one of the Trust’s mental health or disability services, please telephone the service direct. Details can be found in our service directory, or you can contact your GP who can refer you.

Call NHS 111. It’s open 24 hours a day, 365 days a year.

Psychological Wellbeing Services are for adults who are finding it difficult to cope, feel low, anxious or stressed, worried, or are not sleeping properly. You can contact them on the following numbers:


Self help support booklet and card

Hard copies are available from the Patient Information Centre                                  Tel: 0191 246 7288 or email

Support booklet and card


Information for referrers

If you’re a GP or another referrer, our Referrers section has more information about access to our services, including lists of appropriate contact details for referrals, as well as mental health education resources.


Suicide Prevention Training

If you are interested in Suicide Prevention please undertake the 20 minutes free e-learning training developed by the Zero Suicide Alliance ‘Suicide – let’s Talk’