Need help now?
If you need help with your mental health, here are some of the options available to you.
Urgent help
If you, or someone you know, are in a mental health crisis, you can now call NHS 111 and select option 2 for urgent mental health support.
NHS 111 is available 24/7, every day.
If you are D/deaf or have hearing loss, you can contact NHS 111 using SignVideo or the 18001 111 Relay UK app.
(Find out more about the new NHS 111 mental health option here.)
Local crisis numbers
Our local and 0800 numbers, below, are also going to stay in use for a while, and are also available 24/7 every day. If you call any of our Crisis Teams on their local number, you will still get through.
Cumbria
Adults - 0800 652 2865 Children and young people - 0800 652 2865 Text number for people who are Deaf and/or have communication difficulties - 07795 656 226Newcastle or Gateshead
Adults - 0800 652 2863 Children and young people - 0800 652 2864 Text number for people who are Deaf and/or have communication difficulties - 07919 228 548North Tyneside or Northumberland
Adults - 0800 652 2861 Children and young people - 0800 652 2861 Text number for people who are Deaf and/or have communication difficulties - 07887 625 277South Tyneside or Sunderland
Adults - 0800 652 2867 Children and young people - 0800 652 2868 Text number for people who are Deaf and/or have communication difficulties - 07889 036 280
Who else can I talk to?
If you wish to access one of the Trust’s mental health or disability services, please telephone the service direct. Details can be found in our service directory, or you can contact your GP who can refer you.
Psychological Wellbeing Services are for adults who are finding it difficult to cope, feel low, anxious or stressed, worried, or are not sleeping properly. You can contact them on the following numbers:
- Cumbria: 0300 123 9122
- Gateshead: 0191 283 2541
- Newcastle: 0330 0534 230
- Northumberland: 0300 3030 700
- North Tyneside: 0191 295 2775
- South Tyneside: 0191 283 2937
- Sunderland: 0191 566 5454
Self help support booklet and card
Hard copies are available from the Patient Information Centre Tel: 0191 246 7288 or email [email protected]
Information for referrers
If you’re a GP or another referrer, our Referrers section has more information about access to our services, including lists of appropriate contact details for referrals, as well as mental health education resources.
Suicide Prevention Training
If you are interested in Suicide Prevention please undertake the 20 minutes free e-learning training developed by the Zero Suicide Alliance ‘Suicide – let’s Talk’