North Tyneside Recovery Partnership – CNTW037

Contact the service

0191 640 0180

North Tyneside Recovery Partnership – CNTW037

What we do

The North Tyneside Recovery Partnership (NTRP) is a dedicated service for anyone in North Tyneside, who is experiencing problems with drugs and/or alcohol. The service does not have any age restrictions therefore is able to provide support to those of all ages. We are here to help you get well and stay well. We believe recovery from addiction and substance misuse is possible for everyone, and we’re here to help you achieve it. Our aim is to make recovery a reality in North Tyneside – whether you’re dealing with problematic drug and/or alcohol use or helping support others that are.

Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust are the lead provider in partnership with Turning Point and Changing Lives.

We offer the following support which is tailored to help you on your recovery journey:

  • Abstinence Programmes – group and community based programmes including our 12 step non-residential rehabilitation programme Oaktrees
  • Medical support including prescription of substitute medications and supporting detoxification programmes
  • Psychosocial Interventions to support you in your recovery
  • Harm Reduction – advice, support and the provision of needle exchange
  • Recovery Support – ongoing support to help and maintain your recovery

How can NTRP help me?

Whatever your experience and whatever stage you’re at, we can help you plan a route towards recovery and well-being. We can work with anyone who resides within the North Tyneside locality.

NTRP is here for anyone, any age who:

  • Worries about their substance misuse (drinking and/or drug use)
  • Feels their drinking or drug use is out of control and affects their life
  • Needs help to build links with other agencies because of medical or mental health problems because of their drinking or drug use
  • Thinks their drinking or drug use could be having negative effects on them as an individual or their family and friends
  • Has been directed to us from Criminal Justice System
  • Has been directed to us by another professional (with consent)

What happens next?

Once we’ve got your name and contact details you’ll then be contacted by one of our support workers to triage and take some further information. Following this you will be offered a comprehensive assessment (if appropriate) where more detailed information will be taken. An allocation to the appropriate team will follow. You will have a dedicated key worker who will support you throughout your recovery journey alongside the wider multi-disciplinary team.

Medical Services
Specialist prescribing and detoxification treatments, including managed maintenance and reduction plans.

Harm Reduction
Blood Borne Virus screening and immunisation, needle exchange and safer injecting support.

Recovery Support

  • A range of groups and 1:1 interventions focusing on wellbeing, behaviour change support, SMART Recovery and 12-Step abstinence approaches
  • Access to our non-residential rehabilitation Oaktrees
  • Counselling and behavioural therapies
  • Support from a community of local peers in recovery
  • Volunteering and Peer Mentoring opportunities

Ongoing Recovery Support

  • Practical support and advice for day-to-day needs including housing, volunteering, employment and training
  • Recovery check ups and relapse prevention and support

Whether you use some of these services or all of them will also provide access to:

  • Motivation support and interventions
  • Interventions to help you change problematic behaviours
  • Family and friends support programmes
  • Peer support from Recovery Peer Mentors with their own experience of recovery from substance misuse

NTRP can arrange for interpreters to be present during appointments. Please ask when you are referred to the service in order for us to arrange this for you. We also have staff who are able to sign for those who may experience hearing problems.

Contact details

Our base is located with the Wallsend Customer First Centre, above the Forum Shopping Centre. The entrance to North Tyneside Recovery is at the side of the Customer First Centre on Elton Street East near to the back entrance of Iceland. Tel: 0191 640 0180

How to refer

There are ways to access the service. You can either contact us directly yourself, or you can ask your GP or another professional to make a referral for you. We can also take referrals from carers of people experiencing problems with drugs and alcohol as long as the individual has provided consent.

To do this you need to ring 0191 640 0180 or place an online referral at Turning Point – Get Support




Wallsend Customer First Centre 16, The Forum Shopping Centre Station Road North Tyneside NE28 8JR

Opening Times

Monday 9am – 5pm Tuesday 9am – 5pm Wednesday 9am – 5pm Thursday 9am – 5pm Friday 9am – 5pm

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