A member of staff or a carer can support you to read this booklet. They will be able to answer any
questions that you have.
In this leaflet
This leaflet gives easy read details about the Northumberland Learning Disability Community Treatment Team. It tells you who they are and what they do.
Who are we?
We are a team of trained people.
We work in Northumberland.
We help adults with their mental health and wellbeing.
What do we do?
We work with adults who have a learning disability.
We also work with their families and carers.
We listen. We talk. We give advice.
We help you deal with lots of different feelings and problems.
If you cannot sort a problem on your own, we can help.
We can also help with challenging behaviour. We use Positive Behavioural Support to do this.
There is another leaflet about this if you want to know more.
We help you get on better with your family.
We also help with the people you live and work with
Where do we see you?
We can see you at:
- home
- college or work
- GP surgery
You can pick the place that works best for you.
We can see you on your own
We can also see you with your family or in a group
We also work with staff, carers and others.
What happens when you see us?
We work in different ways. We might:
- talk
- draw pictures
- write things down
We will meet with you first. Together we will decide what to do.
We try to do this as soon as we can.
You can phone us before we see you.
We will talk to you about what will happen when we meet you.
Where are we?
Our address:
Northumberland LDCTT
Greenacres
Green Lane
Ashington
Northumberland
NE63 8BL
Our phone number:
01670 844 799
We are open:
Monday to Friday
9am to 5pm
Problems, complaints or suggestions
Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust has a complaints policy.
If you want to complain we will give you a leaflet to explain how to, or you can talk to a member of staff.
If you think there are things we could do to make our service better please tell a member of the team.
Further information about the content, reference sources or production of this leaflet can be obtained from the Patient Information Centre. If you would like to tell us what you think about this leaflet please get in touch.
This information can be made available in a range of formats on request (Braille, audio, larger print, BSL or other languages). Please telephone the Patient Information Centre on 0191 246 7288
Published by the Patient Information Centre
2026 Copyright: Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust
Ref: PIC/53/0626 June 2026 V10
Review date 2029
Website: www.cntw.nhs.uk
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