This leaflet tells you how the Chaplaincy Team can help you.
A member of staff or a carer can support you to read this booklet. They will be able to answer any questions that you have.
How Chaplains can help you
Chaplains care about all of you
- your body
- your mind
- your spirit (how you feel inside)
You can talk to a chaplain if you are:
- worried
- upset
- thinking about life or meaning
You can talk to a chaplain about anything.
If you have a religion or belief, the chaplain can help with this too. They can also pray with you.
You do not have to be religious to talk to a chaplain.
Chaplains keep your talks private but will share important health concerns with doctors.
Chaplains are part of the care team
They visit wards and work with doctors and nurses.
They belong to different faiths and help you to get support from your own community if needed.
Chaplains write notes in your medical records to help the team understand your spiritual needs.
Chaplains meet with doctors and nurses to talk about your care.
They are important in helping you feel better.
Support when you are in hospital
There are quiet rooms and chapels at many hospitals.
These are places where you can pray or relax.
Some hospitals have services and discussion groups.
Staff can help you join one.
The ward has a box with things like holy books and prayer mats.
Ask ward staff if you want to borrow any items.
Staff can get in touch with a chaplain for you if you need more help.
Chaplaincy Team email:
Chaplaincy@cntw.nhs.uk
Support when you are in the community
If you are a community patient you can ask for chaplain support.
Staff can help you get in touch with a chaplain.
They can also tell you if a chaplain could help you.
You can email the Chaplaincy Team
Chaplaincy@cntw.nhs.uk
Support for your family or carers
Chaplains can help your family or carers too.
If your faith community needs help to support you, a chaplain can visit them.
They can also give training to community groups about mental wellbeing.
Problems, complaints or suggestions
Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust has a complaints policy. We will
give you a leaflet about how to make a complaint.
If you think that we could improve our service then please let a nurse know.
You can get more information about this leaflet from the Patient Information Centre. This includes how the leaflet was made.
We can provide this leaflet in other formats. These include Braille, audio, large print, Easy Read, British Sign Language, and other languages.
We welcome your feedback about this leaflet. You can email pic@cntw.nhs.uk
Published by the Patient Information Centre
2026 Copyright: Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust
Ref: PIC/936/0926 September 2026 V1
Review date: 2029
Website: www.cntw.nhs.uk
Telephone: 0191 246 6800
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