Our vision and values

Our vision and values are at the heart of all we do.

Our vision and core values were updated in 2023. We did this in consultation with service users, carers, staff, governors and other partners.

Our values are what bind us. We have considered these in the light of what people have asked of us. We believe that these are the values that we share together, and that we need to uphold if we are to meet our commitments.

At Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust, we are committed to developing services of the highest quality that consequently enable and empower our service users to reach their potential and live fulfilling lives.

Our vision

To work together, with compassion and care, to keep you well over the whole of your life.

Our values

We are caring and compassionate…
because that is how we’d want others to treat those we love.

We are respectful…
because everyone is of equal value, is born with equal rights and is entitled to be treated with dignity. We want to protect the rights of future generations and the planet that sustains us all.

We are honest and transparent…
because we want to be fair and open, and to help people make informed decisions.

Our strategic ambitions

Quality care, every day – We will aspire to deliver expert, compassionate, person-led care every day, in every team. We will value research and learning.

A great place to work – We want to be a great place to work. We will make sure that our workforce has the right values, skills, diversity and experience to meet the changing needs of our service users and carers.

Person-led care, when and where it is needed – We will work with partners and communities to support the changing needs of people over their whole lives.

Sustainable for the long term, innovating every day – We will be a sustainable, high performing organisation, use our resources well and be digitally enabled. We will be accountable for the money we spend; we will live within our means, and we will work in a way that is kind to the planet.

Working with and for our communities – We will create trusted, long-term partnerships that work well together to help people and communities.


Vision and values poster (16kB)

Vision, values, strategic ambitions and Trust board poster (16kB)