Where to find us

Our team base and contact details can be found in the contact box at the bottom of this page.

We have a series of satellite clinics where we also see service users, and details of travel to all of our clinics and their locations on our where to find us page.

Telephones are open fromĀ 9.30am to 12pm and 2pm to 4.30pm each Monday to Friday, excluding Bank Holidays.

If you are in distress and need support

If your call relates to a crisis or emergency then please contact your GP or attend your local walk in centre or Accident and Emergency Department out of hours.

You can contact LGBT Switchboard, a helpline staffed by people who identify as LGBT+ which is open from 10am until 10pm every day. Their number is 0300 330 0630, you can also contact them by email and instant message on their website:


Comments, Compliments and complaints

We are always interested in hearing feedback from our service users. If you have comments and would like to offer feedback to the service please contact us using the details above or complete a feedback form. We have a summary of the latest feedback from our service users.

If you would like to make any other comments, suggestions, compliments or complaints you can find details on our comments and complaints page.


0191 287 6130

0191 287 6131 (for healthcare professional use only)


Northern Region Gender Dysphoria Service Benfield House Walkergate Park Benfield Road Newcastle upon Tyne NE6 4QD