NHS 111

NHS 111 is much more than a helpline – if you’re worried about an urgent medical concern, you can call 111 to speak to a fully trained adviser. They are open 24 hours a day, 365 days a year. They can tell you about your local crisis support services.

Crisis teams

If you need urgent help with your mental health you can get in touch with the Trust’s Initial Response services. Open for anyone to call, 24 hours a day on 0303 123 1146.

Northumberland Women’s Refuge

Provides a service to women and families fleeing domestic abuse.  We provide safe temporary accommodation until the families are ready to move on.  Children’s activities run 3 times a week for children within refuge. Advice, advocacy and support provided.

Who to contact Telephone 01670 820199

E-mail: [email protected]


Whatever you’re going through, call them free any time, from any phone on 116 123. They are there round the clock, 24 hours a day, 365 days a year. If you need a response immediately, it’s best to call us on the phone. This number is FREE to call. You don’t have to be suicidal to call us.

Sometimes it can feel difficult to pick up the telephone. Sometimes writing down your thoughts and feelings can help you better understand them. Their volunteers answer approximately 600 emails a day that come through to [email protected]. We aim to respond to your email within 24 hours. How quickly we respond depends on how many volunteers we have working at that time.