Crisis Support
Please note the North East and Mental Health and Deafness Service is not a crisis service. The team can be contacted by telephone on 0758 433 9539 or email [email protected]
Local crisis support
In a mental health crisis, any day, any time, you can contact:
Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust
- Text 07860 064 775
- Using SignVideo
- Contacting 18001 111 using the Relay UK app
Tees, Esk and Wear Valley NHS Foundation Trust
- Using SignVideo
- Contacting 18001 111 using the Relay UK app
National urgent mental health support
SHOUT 24/7
- Text ‘DEAF’ to 85258
Emergency services
- 999 BSL Emergency
- EmergencySMS – Register your mobile with emergencySMS to send a text to 999 for police, fire or ambulance services
- TapSOS – A non-verbal way to connect with the Emergency Services – Download the TapSOS 999 app
- Relay UK – Download the Relay UK app to make the call
Who else can help?
Your GP (family doctor)
Papyrus HOPELINE247 British Sign Language Support
TapSOS (app) – a non verbal way to connect with the emergency services
Self help
A range of 23 BSL video mental health self help guides
Useful resources
Sign Health – health video library
Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust – list of local and national support
Sign Live – community directory
North East and Mental Health and Deafness Service video
Mental health Deafness crisis – Ann’s story
Mental health and Deafness Crisis