Please note the North East and Mental Health and Deafness Service is not a crisis service.  The team can be contacted on 0758 433 9539  You can also email [email protected]  

See below for help and support.

If you need help now

If you are Deaf and/or have hearing difficulties and need urgent help with your mental health, you can get in touch, 24 hours a day.

If you live in:

If you or another person have been harmed or are at immediate risk and require an emergency response, text or video relay BSL 999.

Self help and support for Deaf and hard of hearing (wallet size card)

Who else can help?

Your GP (family doctor)

Samaritans via email: [email protected]

Shout Deaf – text 85258

NHS 111 – BSL Service

TapSOS (app) – a non verbal way to connect with the emergency services

Self help

A range of 22 BSL mental health self help videos and useful health information resources also in BSL.

Useful resources

Sign Healthhealth video library

North East Ambulance Service NHS Foundation TrustBSL videos

Tees, Esk and Wear Valley NHS Foundation Trustcrisis advice

Cumbria, Northumberland, Tyne and Wear NHS Foundation Trustlist of local and national support

Sign Directory

Sign Livecommunity directory

North East and Mental Health and Deafness Service video

Mental health Deafness crisis – Ann’s story

Mental health and Deafness Crisis