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Newcastle referral information

Newcastle CCG Area
Updated March 2020

Crisis

Crisis Resolution and Home Treatment Team Service

Patient Group: Working age adults and over 16 years old
Availability: 24/7
Telephone number: 0191 814 8899

On-call consultant service

Patient Group: Children up to 18 years old with mental health and/or learning difficulties
Availability: Weekdays 10am to 8 pm. Weekends and bank holidays 10am to 6pm

Telephone switchboard: 0191 246 6800
Fax: 0191 246 6934
SPA: 0303 123 1147
Email: ntawnt.NGSPA@nhs.net

CYPS Service

Patient Group: Children up to 18 years old with mental health and/or learning difficulties
Availability:Weekdays 8am to 8pm. Weekends and bank holidays 10am to 6pm.
Telephone number: 0191 246 6913

Fax: 0191 246 6934
SPA: 0303 123 1147
Email: ntawnt.NGSPA@nhs.net

Older people community mental health team service

Patient Group: Older people
Availability: Monday – Friday 9am to 5pm
Telephone Switchboard: 0191 246 6800

On-call consultant service

Patient Group: Working age adults with learning disability
Availability: Weekdays 5pm to 9am and weekends plus bank holidays
Telephone switchboard: 0191 246 6800

On-call consultant service

Patient Group: Older people
Availability: Weekdays 5pm to 9am and weekends plus bank holidays
Telephone switchboard: 0191 246 6800

Community Treatment Teams

Newcastle West Community Treatment Teams Service

Patient Group: Working age adults
Availability: Monday – Friday 9am to 5pm
Telephone number: 0191 287 5060

By letter:
Newcastle West Community Treatment Team
Silverdale
Grainger Park Road
Newcastle
NE4 8RR
Fax: 0191 287 5061

Newcastle North and East Community Treatment Team Service

Patient Group: Working age adults
Availability: Monday – Thursday 9am to 5pm Friday 9am to 5.00pm
Telephone number: 0191 287 5300

By letter:
Newcastle North Community Treatment Team
Molineux NHS Centre
Molineux St
Byker
Newcastle
NE6 1SG
Fax: 0191 287 5299

IAPT

Talking Helps Newcastle (IAPT) Partnership between Insight Healthcare, Newcastle upon Tyne Hospitals and Northumberland, Tyne and Wear NHS Foundation Trust

Patient Group: Working age adults with learning disability
Availability:
Monday – Thursday 8am to 8pm
Friday 8am to 5pm
Saturday 9am to 1pm
Telephone number: 0191 282 6600

Other contact methods:
Talking Helps Newcastle
3rd Floor
Newcroft House
Market Street East
Newcastle
NE1 6ND
Fax: 0191 261 5078
Email: tnu-trPCMH@nhs.net

Veterans

Veterans Service

Patient Group: NHS Transition, Intervention and Liaison (TIL) veterans’ mental health service. Tailored to support and treat ex-armed forces veterans and service personnel who are approaching discharge and provides a range of treatment and support.
Availability: Monday – Friday 9am to 5pm
Telephone number: 0303 123 1145

Other contact methods:

Veterans Service
By letter:
North End House
42 North End House
Durham
DH1 4LWBy
Tel: 0191 441 5974
Fax: 0191 594 5864
Email: vwals@nhs.net

Links to useful websites:

Combat Stress  – www.combatstress.org.uk
Royal British Legion –  www.britishlegion.org.uk
SSAFA –  www.ssafa.org.uk
Veterans UK –  www.veterans-uk.info

Early Intervention in Psychosis

Early Intervention in Psychosis Team Service

Patient Group: People between ages of 14 and 35
Availability: Monday – Friday 9am to 5pm
Telephone number: 0191 220 5784

By letter:
Early Intervention Team
1 Benton View
Forest Hall
Newcastle
NE12 7JJ

Drugs and alcohol

Newcastle Drug and Alcohol Service

Patient Group: Working age adults
Availability:
Monday – Friday 8.30am  to 8pm
Saturday and Sunday 10am to 6pm
Telephone number: 0191 206 1100
Fax: 0191 206 1101

By letter:
Plummer Court
Carliol Square
Newcastle
NE1 6UR

Children and Young Peoples Service (CYPS)

CYPS (Tier 3 CAMHS) Service

Patient Group: Children up to 18 years old with mental health and/or learning difficulties
Availability:
Monday – Friday 8am to 8pm
Telephone number: 0191 246 6913

By letter:
Benton House
136 Sandyford Road
Sandyford
Newcastle
NE2 1QE
Tel: 0303 123 1147
Email: ntawnt.NGSPA@nhs.net
Fax: 0191 246 6934

Newcastle single point of access older people

Community Mental Health Teams and Memory Assessment Service

Patient Group: Older people
Availability: Monday – Friday 8.30am to 5pm
Telephone number: 0191 246 8655
Fax: 0191 246 8617

By letter:
Single Point of Access
Centre for the Health of the Elderly
Campus for Ageing and Vitality
Westgate Road
Newcastle
NE4 6BE

Learning Disabilities

Community Team for Learning Disabilities (CTLD) including Positive Behavioural Support Service

Patient Group: Working age adults with learning disabilities
Availability: Monday – Friday 9am to 5pm
Telephone number: 0191 210 6868
Fax: 0191 210 6879

By letter:
Community Team for Learning Disabilities
136 Sandyford Rd
Benton House
Newcastle
NE2 1QE