The Crisis Resolution and Home Treatment Team is a team of experienced mental health staff, which includes nurses, social workers, psychiatrists and pharmacy staff. We offer assessment and home treatment for people over 16 experiencing a mental health crisis, as an alternative to hospital admission.
The team operates across Newcastle and Gateshead 24 hours a day 7 days a week. However, the crisis team does not provide an ’emergency’ service such as a 999 response.
The telephone number for the team is 0191 814 8899 or freephone 0800 652 2863
There is also a mobile number for Deaf people to text the service 07919 228 548
How can I get referred?
You can be referred by your Care Co-ordinator, GP, Primary Care Mental Health Team or Specialist Mental Health Service Self referral