Oxevision is a special camera that supports staff to keep you safe and well. This leaflet tells you more about how Oxevision works.

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  • What is Oxevision?

    Oxevision is a special camera that supports staff to keep you safe and well.

    The camera is above your bed in a box. There is also a special red light in the box that can see in the dark and check how well you are. This is called an infrared light.


  • How does the Oxevision help me?

    Checking your physical health
    Staff can use Oxevision to check
    • How fast your heart is beating, this is called your pulse.
    • How you are breathing.

    Checking movement in your room
    Oxevision will send an alert to your staff tablet or computer when you need support so they can check if you are safe and well.

    Reasons for an alert could be
    • If you have been in the toilet for a long time. The camera cannot see into the toilet.
    • If you are unsteady on your feet and at risk of falling.
    • If somebody enters your room.
    • If you leave your room.

    Staff will come and give you support if you need it.

  • How we protect your privacy

    There are special laws and rules that tell us how we must keep your information safe. This includes how we can use, delete and share your information.

    Getting an alert
    Staff cannot watch you in your room unless there is an alert about your movements. This could be
    • Leaving your room.
    • Being in the toilet for a long time.
    • Somebody entering your room.

    Staff can only look at you on their screen for 15 seconds when they get an alert.

    The film they see is blurred to protect your privacy.

    Carrying out an observation
    Staff do not get an alert about your pulse and breathing. They check it
    at certain times of the day on their screen.

    This is called an observation.

    During the observation staff can only see you for up to 15 seconds.  The image during an observation is not blurred.

    If needed staff will check that you are safe and well.



  • Oxevision helps staff to support you

    Oxevision help staff to care for you.  It does not replace staff.

    Oxevision means staff will disturb you less, especially at night.

    This will help you to get a good night’s sleep. Good sleep is important for your health.

    If you have any questions, you can ask your nurse or manager and they will explain everything to you.


  • Watching the Oxevision film

    You can watch a film about Oxevision.

    Point your phone camera or tablet camera at the square, called a QR code.

    You will see a yellow link to youtube.com and the Oxevision film comes up.

    Link – https://youtu.be/POqxJxp5tSw

    Click or press on the link to youtube.com and the film will come up.

  • Problems, complaints or suggestions

    Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust has a complaints policy. We will give you a leaflet about how to make a complaint.

    If you think that we could improve our service, then please let a nurse know your idea.

  • Information about content, other formats and version control

    Further information about the content, reference sources or production of this leaflet can be obtained from the Patient Information Centre. If you would like to tell us what you think about this leaflet please get in touch.

    This information can be made available in a range of formats on request (eg Braille, audio, larger print, BSL or other languages). Please contact the Patient Information Centre Tel: 0191 246 7288

    Published by the Patient Information Centre
    2023 Copyright, Cumbria, Northumberland, Tyne and Wear
    NHS Foundation Trust
    Ref, PIC/901/1223 December 2023 V1
    www.cntw.nhs.uk Tel: 0191 246 7288
    Review date June 2024
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