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Quality goals and priorities

Goals and priorities are developed each year to continually improve quality in safety, service user and carer experience, and clinical effectiveness.

We report progress against these in the annual Quality Account

2019/20 Quality Account

The latest draft version of our 2019/20 Quality Account is below:

Quality Account 2019/20

We would welcome your comments in relation to our draft Quality Account 2019/20 and consultation will remain open until 31st October 2020.

Our Quality Priorities were developed following an engagement process which took place from December 2019 to January 2020, inviting governors, service users, carers, staff, commissioners and other stakeholders to consider the development of a quality priority which would focus on Human Rights.

 

 

 

 

 

 

 

 

 

 

 

Please send any comments you may have to qualityassurance@cntw.nhs.uk  or contact:

Julie Robson
Corporate and Quality Governance Manager, St. Nicholas Hospital, Gosforth, NE3 3XT

Julie.robson@cntw.nhs.uk or on 0792983273