The Involvement Bank

When service users and carers are involved in making decisions we all benefit. At CNTW we want our services and care to be the very best, but we can’t do that alone. We can only do this together.

What is the Involvement Bank?

The Involvement Bank is a way for service users and carers, who are not paid employees of Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW), to have their say and help shape services. People who join the Involvement Bank (known as Contributors) can take part in different involvement activities across the CNTW such as:

  • Staff interviews
  • Research projects
  • Staff recruitment
  • Hospital inspections
  • Working groups
  • Sharing a personal story

The Involvement Bank has helped build my confidence, see my worth and most of all made me feel included, welcomed and heard. It gave me so many opportunities I would never in a million years have believed could be possible for me to be a part of.

Involvement Contributor

How can I join the Involvement Bank?

If you are interested in joining the Involvement Bank, you can fill in an Expression of Interest form where a member of the Patient and Carer Involvement Team will contact you to have a chat about joining the bank.






As a thank you for Involvement Contributor’s time and contribution to develop CNTW services, we are able to offer a recognition payment of £40 for up to 4 hours, for support in Involvement Activities.

Printable information and guides:

Involvement Bank Introduction Leaflet

Involvement Bank Poster