Crisis Resolution and Home Treatment Team – Northumberland and North Tyneside – CNTW118

The Crisis Resolution and Home Treatment Team is a team of experienced  mental health staff, which includes nurses, social workers, psychiatrists and pharmacy staff. We offer assessment and home treatment for people over 16 experiencing a mental health crisis, as an alternative to hospital admission.

If you or someone you know is in crisis

Call us on NHS 111 and select the mental health option.

This service is available 24 hours a day, 7 days a week.
You’ll speak to a mental health professional who will listen and help you find the right support.


If you are Deaf or have communication difficulties, you can contact us in a crisis by:

The crisis team does not provide an emergency service such as a 999 response.

How to get referred
All appropriate referrals accepted, Care Co-ordinator, GP, Primary Care Mental Health Team, Local Authority, Specialist Mental Health Service via the NHS 111 mental health option.

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