For people, of all ages, experiencing acute mental health distress, and their carers.
The Crisis Resolution and Home Treatment Team (CRHT) provides assessment and support for people experiencing acute mental health distress and their carers. The team, made up of different health professionals, can support people at acute hospitals, in their own home, at GP surgeries and police stations.
If you are experiencing a crisis, the service can provide:
- a mental health assessment, including Mental Health Act assessment where necessary
- advice and support
- finding the right support for you
- support for those who care for you.
The team provides care that is tailored to you.
Who is the service for?
The service is for adults of all ages and young people, who are needing to speak to someone urgently about their mental health. Service users who are an inpatient in one of the acute hospitals could also be referred by the medical team involved in their care. Carers can also contact the service with urgent concerns. There is a single referral line.
If you or someone you know is in crisis
Call us on NHS 111 and select the mental health option.
This service is available 24 hours a day, 7 days a week.
You’ll speak to a mental health professional who will listen and help you find the right support.
If you are Deaf or have communication difficulties, you can contact us in a crisis by:
The crisis team does not provide an emergency service such as a 999 response.
What will happen after the assessment?
As a CRHT service user or carer you can expect:
- to have your needs assessed
- to be partners in care and expect proactive and assertive support from all staff
- to jointly agree a plan of care
- to include further support as required
- to have a physical health screen
- to be offered supportive interventions as needed
