Tweed Unit – Patient and Carer Information Leaflet

This leaflet will provide you with information that you may find useful during your stay on Tweed Unit.

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This leaflet may not be reproduced in whole or in part, without the permission of Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust

  • Introduction

    This leaflet provides you with information that you will find useful during your stay. If you are not sure about anything in this leaflet please ask a member of staff.

  • What is Tweed Unit?

    Tweed is part of Secure Care Central Business Unit, within Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust. It is a low secure unit which offers assessment, care and treatment for male patients.

  • Who is it for?

    Tweed Unit is for men with learning disabilities within a secure setting.

    We have 14 beds, split into two self-contained flats, for men who have come into contact with the police and the criminal justice system, and/or are thought to be a risk to others or themselves.
    • Flat 1 – Seven beds
    • Flat 2 – Seven beds

  • Why do I need to be here?

    A doctor and/or the courts have decided it is the best place for you. Staff at Tweed will help you get the right treatment and individual care package. Staff are available to support you and help keep you safe during your time on Tweed Unit.

  • Arriving on Tweed Unit

    When you arrive you will be welcomed by a member of the care team. They will explain what will happen during your stay and give you information. You will have time to settle in and have a look around the ward.

  • How long will I be here?

    The length of stay depends upon your personal needs. The care team will discuss this with you.

    A member of staff will tell you about the section of the Mental Health Act, you are detained under and what it means. You will be given an information leaflet which will tell you all about what this means.

  • What sort of things can I do at Tweed Unit?

    You will get your own bedroom on the unit. Each flat has shared areas, including a dayroom with colour TV, kitchen activities rooms, and an internal courtyard which can be enjoyed under supervision.

    There are a number of groups on Tweed Unit that you will be expected to attend. Staff will explain this to you when you arrive.

    During your assessment, you will work alongside your care team to collect information about your strengths and needs. Once your assessment period has finished, your team will work with you to create a treatment plan that is right for you.

    Your treatment may include group work and/or 1-1 sessions with members of your care team.

    Your treatment will be reviewed regularly by the Multi disciplinary team and you will have the opportunity to be involved in discussions about your care and treatment.

  • Activities you can be involved with

    Part of your treatment will involve day activities, which may include:
    • Sports and Gym sessions
    • Gardening
    • Arts/crafts and music
    • Computers
    • Woodwork
    • Adult vocational courses

    There are also several kinds of social activities that you can take part in including:
    • Social Club
    • Gym
    • Outdoor and indoor sports like badminton and football

    If you have religious or cultural needs the staff will help to support you.

    If you have a special interest or hobby, staff may be able to help you with it.

  • Students

    As a teaching unit, students may be involved in all aspects of patient care. They will speak to you and ask for your consent if they are involved in any direct care, but if you do not wish for them to be involved in any other areas please speak to your named nurse or key-worker and let them know.

  • Interpreters

    Staff can arrange an interpreter if you need one.

  • Travel information

    Contact Nexus Traveline: Tel: 0871 200 22 33

  • What if I have a comment, suggestion, compliment or complaint about the service?

    If you want to make a comment, suggestion, compliment or complaint you can:
    • talk to the people directly involved in your care
    • ask a member of staff for a feedback form, or complete a form on the Trust website (click on the ‘Contact Us’ tab)
    • telephone the Complaints Department 0191 245 6672
    • email [email protected] Please note that information sent to the Trust via email is sent at your own risk
    • We are always looking at ways to improve services. Your feedback allows us to monitor the quality of our services and act upon issues that you bring to our attention.
    You can provide feedback in the following ways:
    – the quickest way for you to do this is to complete our short online survey at
    – complete a Points of You survey, available from staff.

  • Useful contacts

    • Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust Tel: 0191 246 6800
    • Patient Advice and Liaison Service Tel: 0800 032 02 02

  • For further information contact

    Tweed Unit
    Northgate Hospital
    NE61 3BP
    Tel: 01670 394 105

  • Information about content, other formats and version control

    Further information about the content, reference sources or production of this leaflet can be obtained from the Patient Information Centre. If you would like to tell us what you think about this leaflet please get in touch.

    This information can be made available in a range of formats on request (eg Braille, audio, larger print, easy read, BSL or other languages). Please contact the Patient Information Centre Tel: 0191 246 7288

    Published by the Patient Information Centre
    2021 Copyright, Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust
    Ref, PIC/614/0621 June 2021 V4 Tel: 0191 246 7288
    Review date 2024