Service Users Forum – Walkergate Park

This leaflet has been produced by the Service Users' Forum at Walkergate Park. It includes information about what they do, who can join, and how they operate.

This leaflet may not be reproduced in whole or in part, without the permission of Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust

Walkergate Service User Forum (478kB)

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Walkergate Park Service User Forum (350kB)

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  • Walkergate Park Service User Forum

    Are you an inpatient or outpatient service user at Walkergate Park?

    Are you the family carer of a Walkergate Park service user?

    If so, why not join the service user forum?

    Members communicate and work with staff and management, contributing to making the services at Walkergate Park the best possible.

  • What does the Forum do?

    • Communicate to staff on behalf of lived experienced service users about their experiences in services

    • Ensure the service user voice is heard and acted upon.

  • How does the Forum work?

    • All members have lived experience as patients in services at Walkergate Park.

    • All members are invited to participate in planned, structured meetings, once a month.

  • Further information

    If you would like to join the forum or need more information
    about it, please contact:
    WGPserviceuserforum@cntw.nhs.uk

  • The Forums previous activities

    • Points of You, speaking to service users about their experiences.

    • North East Driving Mobility Service was to close down due to funding cuts. With the involvement of the Service User Forum, the service was saved.

    • The Ambulance Service, catering and car parking were all parts of the service improved with major assistance of the SUF.

    • Service user documents: members help in ensuring documentation is as accessible to all service users as possible.

    • Neuro-disability conferences and forums, members have given talks at events held within and outside of Walkergate Park.

    • Research projects: the forum have been consulted on and involved in medical research in conjunction with Walkergate staff and Universities.

    • …and more…