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Cuthbert – Patient and Carer Information Leaflet

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This leaflet may not be reproduced in whole or in part, without the permission of Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust

  • Introduction

    This leaflet provides you with information that you will find useful during your stay. If you are not sure about anything in this leaflet please ask a member of staff.

  • What is Secure Care Services at St Nicholas’ Hospital?

    Secure Care Services at St Nicholas’ Hospital is located in Gosforth, Newcastle upon Tyne. It consists of the Bamburgh Clinic (medium secure service) and Bede Ward (low secure service). Secure Care Services provides assessment and treatment for mental illness or personality disorders, for people who may have come into conflict with the law.

    There are four wards in the Bamburgh Clinic:
    • Aidan
    • Cuthbert
    • Oswin
    • Cuthbert Annex

  • What is Cuthbert Ward?

    Cuthbert Ward is the rehabilitation ward in the Bamburgh Clinic.

  • Who is it for?

    Cuthbert Ward provides assessment and rehabilitation treatment for people with mental health problems within a secure setting. We have 15 beds for men who may have come into contact with the law, and/or are thought to be a risk to others or themselves. We take patients who are from the North of England, usually from prisons, Aidan Ward (our acute admissions facility) or other mental health wards or as a step down from the High Secure Hospitals.

  • Why do I need to be here?

    The care team on Cuthbert Ward have decided it is the best place for you. Staff on Cuthbert Ward will help you get the right treatment to get better. You will be given support and kept safe.

  • Arriving on Cuthbert

    When you arrive you will be welcomed by a member of the care team. They will explain what will happen during your stay and give you information. You will have time to settle in and have a look around your environment.

  • How long will I be here?

    The length of stay depends upon your personal needs. The care team will involve you fully in discussion about this.

  • What sorts of things can I do at Cuthbert?

    You will get your own bedroom with en-suite facilities on the ward. We have got communal areas with games consoles, TVs and quiet rooms, and an internal courtyard with benches and a gazebo.

    We will ask you to spend time outside of your bedroom during the day from Monday to Friday. We have a therapy area where formal and informal activities take place and you will be encouraged to plan these weekly. An activity worker also works as part of our team.

  • Activities you can be involved with

    Staff on the ward will help you to get involved in activities that will help you gain life skills and keep you busy.

    We have a variety of facilities and things to do on the Bamburgh Clinic, including a large sports barn, two well equipped gyms and areas for activities such as cooking, computers, arts and music. We also have a multi-faith room you can use for prayer and reflection.

    The Gateway Recovery College for secure services provides a range of courses you can enrol in, should you and your clinical team feel they would be helpful in your recovery. This provides a safe place to learn and develop.

    We also use the ‘My Shared Pathway’ model and the Recovery Star tool to help provide you with meaningful goals and positive outcomes during your time here.

  • Interpreters

    Staff can arrange an interpreter if you need one.

  • Travel information

    Contact Nexus Traveline: Tel: 0871 200 22 33

    Website: www.traveline.info/

  • What if I have a comment, suggestion, compliment or complaint about the service?

    If you want to make a comment, suggestion, compliment or complaint you can:
    • talk to the people directly involved in your care
    • ask a member of staff for a feedback form, or complete a form on the Trust website www.cntw.nhs.uk (click on the ‘Contact Us’ tab)
    • telephone the Complaints Department 0191 245 6672
    • email complaints@cntw.nhs.uk Please note that information sent to the Trust via email is sent at your own risk
    • We are always looking at ways to improve services. Your feedback allows us to monitor the quality of our services and act upon issues that you bring to our attention.
    You can provide feedback in the following ways:
    - the quickest way for you to do this is to complete our short online survey at
    www.cntw.nhs.uk/poy
    - complete a Points of You survey, available from staff.

  • Useful contacts

    • Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust Tel: 0191 246 6800
    • Patient Advice and Liaison Service Tel: 0800 032 0202

  • Contact details

    Cuthbert Ward
    Bamburgh Clinic
    St Nicholas’ Hospital
    Jubilee Road
    Gosforth
    Newcastle upon Tyne, NE3 3XT
    Tel: 0191 246 7255

  • Other formats, references and review

    Further information about the content, reference sources or production of this leaflet can be obtained from the Patient Information Centre.

    This information can be made available in a range of formats on request (eg Braille, audio, larger print, easy read, BSL or other languages). Please contact the Patient Information Centre Tel: 0191 246 7288

    Published by the Patient Information Centre
    2020 Copyright, Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust
    Ref, PIC/177/1220 December 2020 V4
    www.cntw.nhs.uk Tel: 0191 246 7288
    Review date 2023