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If you want to make sense of your experiences, or if you are struggling with your mental health this leaflet aims to help you to understand what is important to your wellbeing.

This leaflet provides information about the Crisis Resolution and Home Treatment Team who offer assessments and home treatment for people over 16 experiencing a mental health crisis, as an alternative to hospital admission.

The Universal Crisis Team is a team of experienced mental health staff, which includes nurses, social workers, psychiatrists, non-medical prescribers and pharmacy staff. We offer assessment and home treatment for people experiencing a mental health crisis, as an alternative to hospital admission. The team operates 24 hours a day 7 days a week. However, the crisis team does not provide an ‘emergency’ service such as a 999 response.

The Universal Crisis Team is a team of experienced mental health staff, which includes nurses, occupational therapists, support workers, psychiatrists and pharmacy staff. We offer assessment and home treatment for people experiencing a mental health crisis, as an alternative to hospital admission. The team operates 24 hours a day 7 days a week. However, the crisis team does not provide an ‘emergency’ service such as a 999 response.

The leaflet is about what can happen when people are distressed on wards, as well as the use of force. We hope by raising this topic we can avoid ever having to use force whilst you are in hospital.

This leaflet will provide useful contact information for carers.