North East personality disorder team shortlisted for national award

Posted: 25/10/18

An NTW mental health team working to treat and improve the lives of individuals diagnosed with personality disorders has been shortlisted for a prestigious Health Service Journal (HSJ) Award.

The Personality Disorder Hub team based at Walkergate Park in Newcastle was shortlisted in the Patient Safety category for the Health Service Journal Awards 2018.

Now in their 37th year, the HSJ awards recognise, celebrate and promote the finest achievements in the NHS and showcase them to the service’s most influential leaders. With over 1500 entries this year, the awards are the most sought after accolade in British healthcare.

I am absolutely thrilled to see our hard working team shortlisted for this award. We have an exceptional group of staff whose resilience, innovation and creativity shines through on a daily basis, and I feel proud to be part of a clinical team who so positively embrace working with risk, despite all the challenges and uncertainty this brings.

An enormous thank you must also be extended to our service users who through their bravery and collaboration have helped us to continually develop the team. It has been a joy to see people’s lives be turned around by both their own and the team’s hard work.

Dr Genevieve QuaylePersonality Disorder Hub’s Consultant Clinical Psychologist and Clinical Lead

I am very proud of what we have achieved in the hub team and wider Trust and community in the last 4 years. It is a mark of recognition and appreciation of the conscientious hard work of the team that they have been shortlisted for this award. Whatever the outcome, I feel privileged to be part of such a fabulous team of dedicated compassionate colleagues and courageous service users who put their trust in us to help them.


The Personality Disorder Hub provides assessment and treatment for individuals over the age of 18 years who have personality difficulties and pose a high risk of self-harm or suicide.

Established in 2014, the Hub’s approach has focused on the service user experience as central to everything it does, helping service users develop a ‘life worth living’. The team have also placed an emphasis on increasing safety, building a resilient, innovative and well-supported workforce, and providing training, supervision and consultation to staff in other teams across the Trust so they are able to better provide evidence-based care and treatment.

The many positive outcomes of this approach have included reduced rates of suicide and high risk behaviours, reduced hospital admissions and length of stay, and reduced contact with other services such as A&E, crisis teams or the police.

The HSJ’s Patient Safety awards category recognises initiatives which identify and reduce risk, promotes working towards a culture of reliably reporting, investigating and learning from incidents, and celebrates healthcare teams making progress towards an environment of ‘zero avoidable harm’.

The team’s HSJ Awards nomination comes after they were awarded the Clinical Team of the Year prize in NTW’s own annual Staff Excellence Awards earlier this year. The Hub has also received several visits from other NHS Trusts asking about its approach, and is preparing to publish a book about one of its treatment approaches.

As part of the awards judging process the Personality Disorder Hub have taken part in presentations and interviews to judging panels of senior and influential figures from the sector. The winners will be revealed at a ceremony at the Intercontinental Hotel at London’s O2 on Wednesday 21 November.

For more information about the Personality Disorder Hub please click here.