Treatment Centre, St Georges Park – Patient Information Leaflet

This leaflet provides information that you may find useful whilst attending the Physical Treatment Centre.

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  • Introduction

    This leaflet provides you with information that you will find useful whilst attending the Physical Treatment Centre. If you are not sure about anything in this leaflet please ask a member of staff

  • What is the Physical Treatment Centre?

    The Treatment Centre is based on the ground floor of the East Wing corridor, St Georges Park, Morpeth, Northumberland.

    The services provided are:

    • Electrocardiograph (ECG) – A monitoring test on your heart that involves the placement of some stickers and leads on the chest area, a reading is taken of the electrical activity in your heart.
    • Clozapine Monitoring Clinic – Blood sampling at a frequency determined by Clozapine Monitoring Service and physical health monitoring.
    • Phlebotomy -Taking of blood samples as requested by your Doctor.
    • Electroconvulsive Therapy (ECT) – Is a well established treatment, used for a smaller number of more serious conditions. It involves a small amount of electricity being passed across the brain for usually 0.2-0.8 seconds. ECT is only given under general anaesthetic and with a drug to relax the body’s muscles. This produces an artificial epileptic fit that affects the entire brain, including the parts which control thinking, mood, appetite and sleep.
  • Why do I need to attend the Treatment Centre?

    The services provided by the Treatment Centre support your overall treatment plans.

  • Arriving at the Treatment Centre

    When you arrive in the department you will meet one of four qualified mental health nurses, who work within the department consisting of a Manager and three Staff Nurses. They will explain what will happen during the time you may be in receipt of our services.

    • Please note that referral to any of our clinics needs to be made through your key worker on the ward or your ward doctor.
    • The centre staff liaises closely with doctors and nurses on the wards as well as pharmacy staff and those you may have contact with in the community.
    • The Treatment Centre provides services for in-patients and some out-patients.
    • Staff at the Treatment Centre will be happy to provide information to you and/or your carer about any treatment or therapy that may be recommended for you.
    • Please ask your named nurse or doctor about this and one of our staff could visit you on the ward, or a visit to our department could be arranged, as appropriate.
  • How long will I be here?

    People usually attend appointments in the Treatment Centre for approximately 15-30 minutes depending on which service you are receiving.

  • What sort of things happen at the Treatment Centre?

    Timetable of services

    AM – Phlebotomy
    PM – ECG, ECT work up clinic

    AM – ECT, Phlebotomy
    PM – ECT follow up clinic, ECG

    AM – Phlebotomy
    PM – ECG, ECT work up clinic

    AM – Clozapine Clinic
    PM – ECT, ECG, ECT work up clinic

    AM – ECT, Phlebotomy
    PM – ECT follow up clinic, ECG

  • Interpreters

    Staff can arrange an interpreter if you need one.

  • Travel information

    Contact Traveline: Tel: 0871 200 22 33


  • What if I have a comment, suggestion, compliment or complaint about the service?

    If you want to make a comment, suggestion, compliment or complaint you can:

    • talk to the people directly involved in your care
    • ask a member of staff for a feedback form, or complete a form on the Trust website (click on the ‘Contact Us’ tab)
    • telephone the Complaints Department 0191 245 6672
    • email [email protected] Please note that information sent to the Trust via email is sent at your own risk
    • We are always looking at ways to improve services. Your feedback allows us to monitor the quality of our services and act upon issues that you bring to our attention.
      You can provide feedback in the following ways:
      – the quickest way for you to do this is to complete our short online survey at
      – complete a Points of You survey, available from staff.
  • Useful contacts

    Pharmacy (Clozapine enquiries)
    Tel: 0191 245 6606
    National Institute for Health and Clinical Excellence
    Tel: 0300 323 0140
    NICE Website
    Pharmacy Medicines Information Line ( Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust)
    Tel: 0191 245 6604

  • Contact details

    Treatment Centre
    St George’s Hospital
    NE61 2NU
    Tel: 01670 501 759

  • Information about content, other formats and version control

    Further information about the content, reference sources or production of this leaflet can be obtained from the Patient Information Centre. If you would like to tell us what you think about this leaflet please get in touch.

    This information can be made available in a range of formats on request (eg Braille, audio, larger print, easy read, BSL or other languages). Please contact the Patient Information Centre Tel: 0191 246 7288

    Published by the Patient Information Centre
    2023 Copyright, Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust
    Ref, PIC/562/1023 October 2023 V5 Tel: 0191 246 7288
    Review date 2026