To qualify for help with travel costs under the Healthcare Travel Costs Scheme, you must meet the following conditions:
At the time of your appointment, you or your partner (including civil partners) must be receiving one of the qualifying benefits, or named on a NHS Low Income Scheme Certificate HC2 or HC3 eligibility criteria of the NHS Low Income Scheme. You can apply for the scheme as long as your savings, investments or property (not counting the place where you live) don’t exceed the capital limit. In England, the limit is:
• £23,550 for people who live permanently in a care home
• £16,000 for everyone else
Your journey must be undertaken to receive services under the NHS Act 2006 eg a hospital or clinic visit, this does not include a visit to see a GP or dentist.
Where deemed necessary by your Consultant, GP or other health care professional, the travelling expenses of someone to escort you may also be claimed as part of your travelling expenses.
Additionally, if you are a child under 16 attending an appointment the travel costs of your parent or guardian escorting you may be paid. In both cases payments are made on the basis of your eligibility for the scheme irrespective of the eligibility of the person coming with you.
Before we can process your claim we need to see the following:
• Proof of eligible benefit e.g. letter from DWP stating benefit entitlement. If you contact your local Jobcentre Plus they will provide this letter for you
• NHS Low Income Scheme Certificate HC2 or HC3
• Appointment card/letter
• Receipts (as applicable)
If you do not have the necessary proof with you, a postal claim may be made using an HC5 claim form. These are available from the Cashiers Office or from your local Jobcentre Plus.
Where appropriate and reasonable advance payments can be paid to patients who may not have access to the monies to travel to their healthcare appointment. Retrospective claims will be paid up to three months after the date of treatment.