Physical Health Monitoring Clinic – Berwick

Information leaflet about the Physical Health Monitoring Clinic in Berwick; including services offered, who the clinic is for and how to be referred.

This leaflet may not be reproduced in whole or in part, without the permission of Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust

  • Introduction

    This leaflet provides you with information that you will find useful whilst attending the Physical Health Monitoring Clinic. If you are not sure about anything in this leaflet please ask a member of staff.

  • What is the Physical Health Monitoring Clinic?

    The Physical Health Monitoring Clinic is based within various community settings across Northumberland. You will be invited to attend your nearest service.

    The services provided at the clinic are as follows:

    • Clozapine Monitoring
    • Clozapine Initiation
    • Phlebotomy
    • Lithium Monitoring
    • Lithium Initiation
    • HDAT Monitoring
    • Physical Health Monitoring
    • ECG
  • Why do I need to attend the Physical Health Monitoring Clinic?

    The services provided by the Physical Health Monitoring Clinic support your overall treatment plans.

  • Arriving at the Physical Health Monitoring Clinic

    When you arrive in the Physical Health Monitoring Clinic, you will meet one of our Qualified Mental Health Nurses, who work within the department. They will explain what will happen during the time you may be in receipt of our services.

    • Please note that referral to any of our clinics will need to be made through your care co-ordinator or your Consultant Psychiatrist.
    • The clinic staff liaise closely with your Care Co-ordinator, your Consultant Psychiatrist, your GP and any others that you may have contact with in the community.
    • The Physical Health Monitoring Clinic provides services for out-patients.
    • Staff at the Physical Health Monitoring Clinic will be happy to provide information to you and/or your carer about any treatment or therapy that may be recommended for you
  • How long will I be there?

    People usually attend appointments in the Physical Health Monitoring Clinic for approximately 15-45 minutes depending on which service you are receiving.

  • What sort of things happen at the Physical Health Monitoring Clinic?

    Services provided are:

    Clozapine Monitoring and Initiation
    Clozapine (Clozaril) is an anti-psychotic drug that requires special monitoring, as it has a relatively high risk of causing a serious disorder of the white blood cells (agranulocytosis). The Physical Health Monitoring Clinic has direct links to the Clozaril Patient Monitoring Service (CPMS) and St. George’s Hospital pharmacy to ensure and maintain a safe service.

    When you are first prescribed Clozapine you need to be monitored closely for a period of two weeks whilst the dose of medication is being gradually increased. This is a specific protocol determined by Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust. This needs to be done safely either in a hospital setting or within a Physical Health Monitoring Clinic.

    You can only take Clozapine if your blood count is monitored on a regular basis. Most service users taking Clozapine in Northumberland attend one of the Physical Health Monitoring Clinics for:

    • blood sampling
    • side effect monitoring
    • physical health monitoring
    • wellbeing advice, education and information.

     
    Phlebotomy
    The taking of blood samples as requested by your Consultant Psychiatrist or Care
    Co-ordinator.

    Lithium Monitoring and Initiation
    Lithium is used to help treat the symptoms of bipolar affective disorder, it can help make “highs and lows” less extreme or occur less often. It can take some time for Lithium to have its full effect. It may be used on its own or with other medicines. When you first start taking Lithium, there are various tests which need to be done before you commence treatment. There are also ongoing tests/bloods which need to be done three monthly. You will also be monitored closely for side effects. Physical health monitoring, wellbeing advice, education and other information will be completed during consultation.

    HDAT Monitoring (High Dose Antipsychotic Monitoring)
    Sometimes if you are prescribed various different medications you will need to have a specific set of tests/blood samples every three months. You will also need to be closely monitored for side effects. Physical health monitoring, wellbeing advice, education and other information will be completed during consultation.

    Physical Health Monitoring
    When you have a mental health issue and you are prescribed various different medications you will need various tests/bloods at least once a year. You also need to have your blood pressure, height, weight and BMI recorded during this appointment. You will also need to be closely monitored for side effects. Wellbeing advice, education and other information will be completed during consultation.

    ECG (Electrocardiograph)
    A monitoring test on your heart that involves the placement of some stickers and leads on your chest area, a reading is taken of the electrical activity in your heart. Depending on the medication you take this will generally need to be performed at least once a year.

    Smoking Cessation
    This is a self-referral service – support staff will provide you with an information card.

  • Interpreters

    If you would like an interpreter, staff will be able to help you to get one.

  • Travel information

    You need to make your own way to the Physical Health Monitoring Clinic for your appointment. Your Care Co-ordinator will be able to help you to make arrangements if necessary or will be able to help/advise you regarding travel arrangements. Please contact us should you experience any difficulties and we will be happy to try to help resolve them.

  • What if I have a comment, suggestion, compliment or complaint about the service?

    If you want to make a comment, suggestion, compliment or complaint you can:

     
    We are always looking at ways to improve services. Your feedback allows us to monitor the quality of our services and act upon issues that you bring to our attention. You can provide feedback in the following ways:

    • the quickest way for you to do this is to complete our short online survey at www.cntw.nhs.uk/poy
    • complete a Points of You survey, available on wards, reception areas or from staff
    • other options for sharing your feedback and experience www.cntw.nhs.uk/yourfeedback

     
    Patient Advice and Liaison Service (PALS)
    PALS provide confidential advice and support, helping you to sort out any concerns that you may have about any aspect of your or your loved ones care.

    We act independently when handling patient and family concerns, liaising with staff, managers and, where appropriate, relevant organisations, to negotiate prompt solutions. If necessary, we can also refer patients and families to specific local or national-based support agencies.

    North of Tyne
    Tel: 0800 032 0202
    Email: [email protected]
    Post: FREEPOST PALS

    South of Tyne
    Tel: 0800 328 4397
    Text: 07825 061 035
    Email: [email protected]
    Post: Patient Advice and Liaison Service, Garden Lodge, Hopewood Park, Ryhope, Sunderland, SR2 0NB

    9am – 4.30 pm, Monday to Friday
    An answerphone is available at all times for you to leave a message. A member of the PALS team will aim to return your call as soon as possible.

  • Useful contacts

    • Pharmacy (Clozapine enquiries) Tel: 0191 245 6606
    • National Institute for Health and Clinical Excellence (NICE)
    Tel: 0300 323 0140
    Website: www.nice.org.uk
    • Pharmacy Medicines Information Line Tel: 0191 245 6604 (Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust)

  • References

    A full list of references is available on request from the Patient Information Centre Tel: 0191 246 7288

  • Contact details

    Berwick Physical Health Monitoring Clinic
    North Northumberland Community Treatment Team (Berwick)
    Anderson Court
    51 Hide Hill
    Berwick on Tweed
    TD15 1EQ
    Tel: 01289 301 301

  • Other formats, references and review

    Further information about the content, reference sources or production of this leaflet can be obtained from the Patient Information Centre. If you would like to tell us what you think about this leaflet please get in touch.

    This information can be made available in a range of formats on request (eg Braille, audio, larger print, easy read, BSL or other languages). Please contact the Patient Information Centre Tel: 0191 246 7288

    Published by the Patient Information Centre
    2024 Copyright, Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust
    Ref, PIC/719/0224 February 2024 V4
    www.cntw.nhs.uk Tel: 0191 246 7288
    Review date 2027