Coronavirus (COVID-19)

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Benefits advice in Northumberland, Tyne and Wear

Newcastle Welfare Rights Service
Tel: 0191 277 2633
Opening times: 9am-5pm, Mon-Fri
Advice Line Tel: 0191 277 2627, 9.30am – 12 noon, Mon-Fri

North Tyneside Benefits Line
Tel: 0345 200 104
Opening times: 8.30am – 5pm, Mon-Thurs and 8.30am – 4.30pm, Fri

Northumberland Council Benefits Helpline
Tel: 0345 600 6400
Opening times: 8.30am – 5pm, Mon-Thurs and 8.30am-4.30pm, Fri

Sunderland Welfare Rights Service
Tel: 0191 520 5551
Opening times: 8.30am-5pm, Mon-Fri

South Tyneside Welfare Support
Tel: 0191 424 6040
Opening times: 8.30am-5pm, Mon-Thurs and 8.30am-4.30pm, Fri

Gateshead Benefits Support Advice
Tel: 0191 433 4646
Opening times: 8.45am-5pm, Mon-Thurs and 8.45am-4.35pm, Fri

Citizens Advice Bureaux
Provides free, independent and confidential advice. Addresses and phone numbers of your nearest office are available on their website:

Tyneside Advice Line (part of Citizens Advice telephone service)
Tel: 0344 245 1288
Opening times: 10am-4pm, Mon- Fri