The Initial Response Team provides 24 hour access to urgent mental health care and treatment by calling one telephone number 0800 652 2861. If you are Deaf text 07887 625 277
The team is made up of clinical leads, qualified mental health clinicians and experienced support staff.
Anyone who lives in Northumberland or North Tyneside who feels they need urgent mental health care can contact the Initial Response Team. This includes service users, carers and relatives. People who have not been previously diagnosed with a mental health problem are usually referred to the Initial Response Team via their GP, Social Care Professional or voluntary organisations.
If you urgently need specialist advice, even if you have not been diagnosed with a mental health problem, you can still talk to a member of the team who can advise you.
How to get referred
via GP, Social Care Professional or voluntary organisations