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Access Liaison Integration Service (ALIS) – East – CNTW262
For people experiencing acute mental health distress, and their carers.
The Access and Liaison Integration Service (ALIS) provides assessment and support for people experiencing acute mental health distress and their carers. The team, made up of different health professionals, can support people at acute hospitals, in their own home, at GP surgeries and police stations.
If you are experiencing a crisis, the service can provide:
- a mental health assessment, including Mental Health Act assessment where necessary
- advice and support
- finding the right support for you
- support for those who care for you.
The team provides care that is tailored to you.
Who is the service for?
The service is for people who are having a mental health emergency as the main problem. Service users who are an inpatient in one of the acute hospitals could also be referred by the medical team involved in their care. Carers can also contact the service with urgent concerns. There is a single referral line.
The service can be contacted on 0300 123 9015 or freephone 0800 652 2865
There is a text number for people who are Deaf and/or have communication difficulties: 07795 656 226
What will happen after the assessment?
As an ALIS service user or carer you can expect:
- to have your needs assessed
- to be partners in care and expect proactive and assertive support from all staff
- to jointly agree a plan of care
- to include further support as required
- to have a physical health screen
- to be offered supportive interventions as needed