Motivational Interviewing Clinic – are you ready for change? – Information leaflet

The Motivational Interviewing Clinic is a one off appointment following assessment with the Community Treatment Team

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  • Introduction

    This leaflet provides you with information that you may find useful about the clinic. If you are not sure about anything in this leaflet please ask a member of staff.

  • Our aims

    We aim to explore your motivation to engage with our treatment package, to improve your ability to engage and get the best from your treatment.

  • What is the Motivational Interviewing Clinic?

    • The Motivational Interviewing Clinic is a one off appointment following assessment with the Community Treatment Team.
    • Motivational Interviewing is a conversation that aims to help you explore your hopes and aspirations and potential barriers to change.
    • In this appointment we will explore your motivation; you will be asked to complete some rating scales before and after the appointment. The aim is to look at goal setting for treatment.
    • The appointment will be based at the Community Treatment Team, Third floor Molineux Centre, Molineux Street, Byker, Newcastle Upon Tyne, NE6 1SG.

  • Who the service is for?

    • It is for service users who have been assessed as suitable for a non-psychosis treatment pathway.
    • Service users who are unsure about engaging in treatment.
    • To gain clarity on whether this is the correct time for change and treatment and what the goals are for treatment.

  • What can you expect?

    • You can expect to be seen in approximately four weeks following your assessment appointment with the Community Treatment Team at the Molineux Centre.
    • Before your appointment we will have expected you to complete rating scales which you will have received through the post.
    • You will see two members of the multi-disciplinary team who will discuss and explore your levels of ability and readiness to engage in your proposed treatment plan, whilst developing goals for treatment. This could take up to 1.5 hours.
    • You are more than welcome to attend alone or accompanied by someone.

  • What happens next?

    Following the meeting we will discuss our findings with the wider team and make contact with you through your preferred contact method within a week of the clinic appointment to discuss whether we feel treatment is appropriate at this stage.

  • What happens if I feel things are worsening whilst I’m waiting for an appointment?

    During this time if you find your mental health deteriorating further you can contact our duty worker at the Molineux Centre on 0191 287 5300 during the hours of 9am-5pm Monday to Friday.

    Should you find yourself in a mental health crisis you could contact the Crisis Resolution and Home Treatment Team on 0191 814 8899

    You can also contact the Samaritans if you need someone to talk to on 116 123

  • Interpreters

    Staff can arrange an interpreter if you need one.

  • Travel information

    Contact Nexus Traveline: Tel: 0871 200 22 33

  • What if I have a comment, suggestion, compliment or complaint about the service?

    If you want to make a comment, suggestion, compliment or complaint you can:
    • talk to the people directly involved in your care
    • ask a member of staff for a feedback form, or complete a form on the Trust website (click on the ‘Contact Us’ tab)
    • telephone the Complaints Department 0191 245 6672
    • email Please note that information sent to the Trust via email is sent at your own risk
    • We are always looking at ways to improve services. Your feedback allows us to monitor the quality of our services and act upon issues that you bring to our attention.
    You can provide feedback in the following ways:
    – the quickest way for you to do this is to complete our short online survey at
    – complete a Points of You survey, available from staff.

  • References

    • Miller, W.R, and Rollnick, S. (1991). Motivational Interviewing: Preparing people for change. New York: Guilded Press.
    • Miller. W. R. and Rollnick, S. (2008). Motivational interviewing in the treatment of psychological problems. New York: Guilded Press.
    • Miller. W. R. and Rollnick, S. (2013). Motivational Interviewing: helping people change. New York: Guilded Press.

  • Contact details

    Community Treatment Team
    Third Floor Molineux Centre
    Molineux Street
    Newcastle upon Tyne
    NE6 1SG
    Tel: 0191 287 5300

    Office hours Monday to Friday, 9am – 5pm

  • Information about content, other formats and version control

    Further information about the content, reference sources or production of this leaflet can be obtained from the Patient Information Centre. If you would like to tell us what you think about this leaflet please get in touch.

    This information can be made available in a range of formats on request (eg Braille, audio, larger print, easy read, BSL or other languages). Please contact the Patient Information Centre Tel: 0191 246 7288

    Published by the Patient Information Centre
    2019 Copyright, Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust
    Ref, PIC/813/1019 October 2019 V1 Tel: 0191 246 7288
    Review date 2022