A carer is someone who, without payment, provides help and support to a friend, neighbour or relative who could not manage otherwise because of frailty, illness or disability. This may include helping with personal care, medication, cooking, shopping, housework and giving emotional support.
Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust greatly values the very important work of family and friends caring for people who use our services. A carer is someone who provides help or support to a relative, partner or friend – this involves giving practical help or providing emotional support. We also recognise that carers have a statutory right to a Carer’s Assessment so that their needs can be fully addressed.
Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust will work in partnership with carers to ensure we carry out our role more effectively and to listen to what you say so that we might work more efficiently. To achieve this we are committed to the principles outlined in this ‘Carers’ Charter’.
This charter is based on involvement with carers linked to Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust. It details how we will work in partnership with them and provide support and help.